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← All postings · December 2014 thread

Helpscout

CompanyHelpscout
Websitehelpscout.net
LocationHeadquarters: Boston · Remote
Salary
Apply viaApplication linkhttp://help-scout.workable.com/jobs/24579 · owen@helpscout.com
Hiring notes
TechJavaMySQL
Parsed locationsHeadquarters: Boston
Posted byscalesolved
PostedDec 1, 2014
SourceView on Hacker News ↗

Original posting

Help Scout - Java engineer - [REMOTE or LOCAL] Headquarters: Boston | http://www.helpscout.net Help Scout is a help desk that is completely transparent to customers yet highly useful for teams that utilize it. It works by parsing all incoming customer emails and provides a consolidated mailbox view allowing multiple users in the backend to interact with customers, assign to other team members and a whole host of other features such as statistical reports, automated workflows and integrated 3rd party services. I work as one of the Java programmers at Help Scout alongside 7 other senior programmers. It's a great company to work for, everyone is really passionate about what we are offering to our customers and code quality. The majority of the engineering team work remotely and are based in the US (except myself in Barcelona). We communicate 90% of the time via Slack and the position really allows you to 'own' your area of expertise, no long meetings, fast development and above all you are trusted to make the right decisions. If any of that interests you then you can apply here: http://help-scout.workable.com/jobs/24579 or read more about the company here: http://www.helpscout.net/about/ Feel free to reach out to me on this thread or via my work email owen@helpscout.com if you have any questions about the role! Technologies we use: - Java 7 and 8 - Play framework - MySQL, MongoDB. Solr - RabbitMQ