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← All postings · November 2015 thread

Nitrous

Support Engineer

CompanyNitrous
Websitenitrous.io
RoleSupport Engineer
Typefull-time
Role taxonomySoftware Engineering
SpecialtiesSoftware Engineering
LocationOn Site SF or Singapore
Salary
Apply viaApplication linkhttps://www.nitrous.io/jobs/support-engineer/ · jobs@nitrous.io
Hiring notes
TechNode.jsPythonRuby
Parsed locationsOn Site SF or Singapore
RegionsAPAC
Posted bygamesbrainiac
PostedNov 2, 2015
SourceView on Hacker News ↗

Original posting

Nitrous.io | On Site (SF or Singapore) | Full Time - Support Engineer Nitrous support engineers author platform documentation and provide guidance to users so they can build amazing applications. We're looking for technically-inclined individuals with a passion for writing and technical education to engage our rapidly growing base of users. Responsibilities * Interface with users for technical support * Author tutorials, walkthroughs & "how to" videos about platform features * Aggregate & perform analysis on support requests to inform product decision making Requirements * Great oral and written communication skills * Experience with technical writing * Familiarity with Ruby, Python, Node.js, or Go a plus * A passion for helping and teaching, especially within the technology sphere To apply, please provide the following: * Resume * Writing Samples * Links to blog or technical documentation if applicable to jobs@nitrous.io. Take a look at the full job posting here -> https://www.nitrous.io/jobs/support-engineer/