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← All postings · November 2016 thread

Help

Sr Node Developer

CompanyHelp
Websitehelp.com
RoleSr Node Developer
Role taxonomySoftware EngineeringSenior
SpecialtiesSoftware Engineering
LocationAustin, TX / or · Remote
Salary
Apply viaApplication linkhttps://jobs.lever.co/help.com/ea972c24-982c-4724-bb4a-11cdf39c262d · engineers@Help.com
Hiring notes
TechReactNode.jsKubernetesDocker
Parsed locationsAustin, TX, or
Posted bydkoston
PostedNov 2, 2016
SourceView on Hacker News ↗

Original posting

Help.com | Austin, TX | on-site or remote | Sr Node Developer Love node? Hate terrible customer service experiences? Come work with two Node CTC members and a bunch of other smart and experienced engineers at Help.com. Present day customer service experiences show that customer service software isn't providing companies with the tools they need to deliver great experiences. With all the data a company knows about its customers, contacting customer service should be smooth sailing rather than "what's your account number?" and "hang on for 3 minutes while I look that up". Help us elevate customer service and get thousands of people off the chat, ticket, or call minutes faster. Tech highlights: Node, Kubernetes, Docker, golang, microservices, React, Redux, and a CTO who helped build cPanel and many projects at CloudFlare. https://jobs.lever.co/help.com/ea972c24-982c-4724-bb4a-11cdf...